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​Notation based on the Specified Commercial Transactions Law

Act On Specified Commercial Transactions



Operation manager

Junji Shimizu (President and CEO)

Headquarters location

4th floor, Tokyo Pearl Building, 6-16-3 Ginza, Chuo-ku, Tokyo 104-0061

telephone number

TEL 03-6263-9508

​Consultation counter direct telephone number

Phone 080-7216-2397

Inquiry reception time

Weekdays 10: 00-18: 00

Inquiries about sales  Customer consultation desk

homepage address  corporate site

Service name

Coupon point sales / school fee payment  / Online salon payment, etc.

Application expiration date

It depends on the product to be posted. Please refer to each product page.

Product selling price

Please refer to each product page.

Necessary charges other than the product price

It is not necessary for the products sold this time.

Delivery period

We will deliver it immediately after completing the payment procedure.

Payment method

Credit card, bank transfer, etc.

Returns, exchanges, cancellations, withdrawals, etc.

Due to the characteristics of the product, the product will be delivered immediately and cannot be canceled after payment.
However, please contact us from the inquiry form in case of double payment due to communication environment such as server trouble.

​ To unsubscribe from the online salon, please use the C-Pon app to unsubscribe.

Return deadline

Due to the characteristics of the product, it may change due to clerical work.

Return shipping fee

In case of defective or missing items, KOC JAPAN will bear the cost.
It will be borne by the customer including the transfer fee for other reasons.

About defects

Please contact us for any problems with the use of the product (C-pon) to be sold.

Special conditions

About cooling off

* Only when the Company and its affiliated agents conclude various contracts with consumers through door-to-door sales and telemarketing sales. In addition, this does not apply when the customer concludes a contract for or as a business.

For contracts described in this document applied for by legal door-to-door sales or telemarketing sales related to specified commercial transactions, cooling off is possible until 8 days have passed, including the day when the customer received this document. increase. The cooling off is as follows (1) to (3).

  (1) If the customer makes a contract for door-to-door sales or telemarketing sales, the application shall be unconditionally withdrawn in writing until eight days have passed, including the day when the customer received this document (hereinafter referred to as the following). It is called "cooling off"), and its effect starts when the document is sent (postal stamp date, etc.).

  ② In this case, the customer

  You will not be required to pay damages or penalties.

  b. The business operator bears the cost of collecting the already delivered goods and the cost of returning the transferred right.

  c. If you have already paid part or all of the price or consideration, you can get a refund of that amount promptly.

  d. You are not obligated to pay any money equivalent to the profits obtained by using or consuming the goods or exercising your rights.

In addition, even if you receive services or use the facility, you are not obligated to pay the consideration based on the contract.

  ③ If the customer misunderstands or threatens the cooling-off due to the fact that the business has told the truth in order to prevent the exercise of the cooling-off, the business will confuse the cooling-off. , A document for eliminating the cooling-off will be issued, and you can cool off in writing until 8 days have passed from the day you received the explanation.

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